I have the Dell 2005FPW monitor, and you should, too. SlickDeals.net just posted a $75 coupon that brings the price down to $487 + tax. Tax + and environment fee is added for CA, but I hear that no tax is applied for NY.
"But what about the dead sub-pixel? And aren't you bitter that it's $100 cheaper a couple of weeks after you bought it?"
I called Dell customer support on the off chance that I'd be able to get some sort of price match. I figured this would be another example of the big company squashing the little guy. It wasn't. I lean a little anti-big corporation these days, but I now think Dell is one of the few good guys. Either that, or they're one of those bad guys that hides their badness by being really nice. Really really nice.
Suman (I'm on a first name basis with the customer support guy now) credited most of the price difference. It was actual money back instead of the fake money back where they give you a coupon or something so that you have to buy more stuff from them to sort of get your money back.
Then he asked how I liked the monitor. I said it was great except for the dead sub-pixel. He said he'd send a replacement right away. Bonus. I hadn't called to replace it before because I thought it was going to be a hassle. It turns out that it's so easy that you don't even have to be meaning to do it and it'll happen.
In exchange for 18 minutes on the phone, I'm going to get a second chance at a perfect monitor, and I'm getting it at pretty close to the price available today.
In summary, Dell rocks, GreatAZO sucks, and Meritline sucks for carrying them and advertising them as being "highly compatible". See how I didn't link to the suckas? That's how cold I am.
Posted by kstroke at March 2, 2005 03:10 PM